State Farm® Insurance Agent Patti Souther
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Duncan Taylor
September 24, 2026
"Mr Chandler Farmer recently helped us switch over insurance and the process from start to finish would be what I define as seamless.
He could not have made it an any simpler or easier process for us and I’m very excited to be working with him. Highly recommend giving Mr Farmer a call on anything you need."
Sheila Clark
September 23, 2026
"I have had several State Farm agents but this office is the best ever! Very personable and I can tell they really carem"
"Wow! Thank you Shelia for your wonderful review!"
m g
September 18, 2026
"Jane was super helpful and answered all of my questions. The other two people I spoke with were also incredibly helpful and made the whole experience easy and pleasant. I had great experiences with everyone I spoke with and really appreciate the excellent customer service!"
"Thanks so much for the big shout out to Jane. We are so thrilled to have you in our State Farm Family."
martha nix
September 17, 2026
"Spoke with agent today concerning email about the refunding of monies. I was concerned it was a scam and he was gracious enough to advise me it was not. I appreciate these people very much always helpful and courteous, very much lacking in customer service today."
Meagan White
September 16, 2026
"I have been with this Agent for many years! Top-tier customer service & always available for my "quick question" calls. Highly recommend this agency!"
"Meagan, thanks so much for your 5 Star review!"
Graham Lawrence
September 15, 2026
"Kim, has helped countless of times on numerous occasions. They have accommodated all of my insurance needs from Car and Home insurance. I highly recommend them!"
"Thank you Graham for your 5 Star review! "
Jenna Yarbrough
September 14, 2026
"Truly the best insurance company! We have homeowners and auto insurance with them. Jane fit both of our plans to fit our needs at an incredible price!"
"Jenna, thanks so much for your wonderful review and for trusting us with your business. We think Jane is THE best!"
Vmans2002
September 13, 2026
"Always nice & attentive to my needs, via phone or in person."
"Thank you so much for your 5 star review!"
David Bland
September 12, 2026
"Staff is always courteous and very helpful."
B Thassanee Gutter-Parker
September 8, 2026
"So very pleased to receive a prompt response and to get my insurance policies. Kimberly was Fantastic! Great service, professional and personable! Added bonus…great speaking to a live person!"
"Thank you your wonderful review! We are so delighted to have you in our State Farm Family."
Robyn Spink
September 1, 2026
"We have been with State Farm for 30 years and this location is by far the best! Patti’s staff is amazing. We can always get in touch with them and ask any question. They are the best explaining and helping. Chandler does an amazing job working with us adjusting our coverage to make sure we always have the best rate! Everyone is always super nice which is great!"
Herb Vadney
August 18, 2026
"Kim was exceptional in reviewing our insurance needs and helping us make the necessary changes. I highly recommend Kim and the Patti Souther State Farm agency to anyone evaluating their insurance options."
Steven Williford
August 17, 2026
"Kimberly was very thorough going over the requested policy information and was able to save some money compared to the provider I was currently using. Highly recommend a quick phone call to see if they help you as well."
Shelli Chambers
August 12, 2026
"Jane was awesome very attentive and detailed with services available!"
Matt Rentfrow
August 5, 2026
"John was fantastic! Took his time to reach out to me and review my policy before it renewed and make some changes I needed. Very satisfied!"
timothy robinson
July 31, 2026
"Jane is great to work with! Very nice and informative."
Gary Robinson
July 31, 2026
"Professional and friendly! I recently switched my State Farm policies to this office and it’s been such a positive change."
Tyler Standridge
July 28, 2026
"Susan was awesome help and they made everything super easy for me"
Cassie Carter
July 28, 2026
"We have been with Patti Souther for more years than I can count, and we couldn’t be happier with the service we’ve received. We have multiple policies with them, and I truly can’t say enough good things about the entire team.
Kim, Jane, and Susie have always been incredibly helpful whenever we’ve needed to make changes or update our policies. They’re easy to reach, which is a rare and valuable quality these days. They always seem to be one step ahead—finding ways to save us money while keeping us informed and prepared for what’s ahead.
Their professionalism, knowledge, and genuine care have earned our trust over the years. At this point, we consider them family. We highly recommend Patti Souther and her amazing team to anyone looking for outstanding insurance service."
Chamris Cooper
July 25, 2026
"I always have a very professional and helpful experience. They are always willing to help and make sure I get the best price possible."
"Thanks, Chamris for your 5 star review!"
Shawn Stevens
July 22, 2026
"Patti Souther State Farm is top notch, amazing staff and coverage. I highly recommend them for all of your insurance needs."
"Shawn, thanks so much for your fabulous 5 star review!"
Landon Ricks
July 17, 2026
"Amazing customer service!"
"Landon, thanks for much for your 5 star review!"
Krista V
June 27, 2026
"State Farm, Souther Insurance always provides excellent customer service. The staff is friendly and helpful. I recently completed my renewal with John and he was very thorough."
"Krista, Thanks so much for your business and your 5 star review!"
Jeff Shaner
June 26, 2026
"Changing insurance to SF was fantastically easy due to the knowledgeable team. Thanks again."
"Thanks so much for trusting us with your business and for your 5 star review!"
Sam Harrison
June 25, 2026
"Patti Souther Insurance Agency provides outstanding service and goes above and beyond for their clients. The team is knowledgeable, professional, and always willing to take the time to explain coverage options. They make the insurance process simple and stress-free while ensuring you get the protection that best fits your needs. Their responsiveness, attention to detail, and genuine care for customers set them apart. If you're looking for an insurance agency you can trust, Patti Souther Insurance Agency is an excellent choice."
"Sam, thanks so much for your glowing review! We love serving you your family."