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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Rentfrow

August 5, 2026

5  out of  5
rating by Matt Rentfrow
"John was fantastic! Took his time to reach out to me and review my policy before it renewed and make some changes I needed. Very satisfied!"
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timothy robinson

July 31, 2026

5  out of  5
rating by timothy robinson
"Jane is great to work with! Very nice and informative."
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Gary Robinson

July 31, 2026

5  out of  5
rating by Gary Robinson
"Professional and friendly! I recently switched my State Farm policies to this office and it’s been such a positive change."
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Tyler Standridge

July 28, 2026

5  out of  5
rating by Tyler Standridge
"Susan was awesome help and they made everything super easy for me"
We responded:
"Thanks for your 5 star review, Tyler! "
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Cassie Carter

July 28, 2026

5  out of  5
rating by Cassie Carter
"We have been with Patti Souther for more years than I can count, and we couldn’t be happier with the service we’ve received. We have multiple policies with them, and I truly can’t say enough good things about the entire team.

Kim, Jane, and Susie have always been incredibly helpful whenever we’ve needed to make changes or update our policies. They’re easy to reach, which is a rare and valuable quality these days. They always seem to be one step ahead—finding ways to save us money while keeping us informed and prepared for what’s ahead.

Their professionalism, knowledge, and genuine care have earned our trust over the years. At this point, we consider them family. We highly recommend Patti Souther and her amazing team to anyone looking for outstanding insurance service."
We responded:
"Cassie, thanks so much for your Glowing 5 star review! We love having you and your family in our State Farm Family!"
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Chamris Cooper

July 25, 2026

5  out of  5
rating by Chamris Cooper
"I always have a very professional and helpful experience. They are always willing to help and make sure I get the best price possible."
We responded:
"Thanks, Chamris for your 5 star review!"
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Shawn Stevens

July 22, 2026

5  out of  5
rating by Shawn Stevens
"Patti Souther State Farm is top notch, amazing staff and coverage. I highly recommend them for all of your insurance needs."
We responded:
"Shawn, thanks so much for your fabulous 5 star review!"
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Landon Ricks

July 17, 2026

5  out of  5
rating by Landon Ricks
"Amazing customer service!"
We responded:
"Landon, thanks for much for your 5 star review!"
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Krista V

June 27, 2026

5  out of  5
rating by Krista V
"State Farm, Souther Insurance always provides excellent customer service. The staff is friendly and helpful. I recently completed my renewal with John and he was very thorough."
We responded:
"Krista, Thanks so much for your business and your 5 star review!"
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Jeff Shaner

June 26, 2026

5  out of  5
rating by Jeff Shaner
"Changing insurance to SF was fantastically easy due to the knowledgeable team. Thanks again."
We responded:
"Thanks so much for trusting us with your business and for your 5 star review!"
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Sam Harrison

June 25, 2026

5  out of  5
rating by Sam Harrison
"Patti Souther Insurance Agency provides outstanding service and goes above and beyond for their clients. The team is knowledgeable, professional, and always willing to take the time to explain coverage options. They make the insurance process simple and stress-free while ensuring you get the protection that best fits your needs. Their responsiveness, attention to detail, and genuine care for customers set them apart. If you're looking for an insurance agency you can trust, Patti Souther Insurance Agency is an excellent choice."
We responded:
"Sam, thanks so much for your glowing review! We love serving you your family."
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Lauren S

June 22, 2026

5  out of  5
rating by Lauren S
"Jane Scott is a pleasure doing business with at Patti Souther State Farm! She took the time to explain all of my coverage options and finding the best policy for my needs and budget. I highly recommend her to anyone looking for an insurance agent they can trust."
We responded:
"Thanks, Lauren! Jane is the best and we are so grateful for your business!"
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Brantley Wommack

June 18, 2026

5  out of  5
rating by Brantley Wommack
"John is a true professional. His calm demeanor and thorough explanations made changing my payment method easy. It’s people like John and Pattie that make me stay."
We responded:
"Thanks, Brantley for your 5 star review! We are so happy to serve you and your family!"
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Hannah Jordan

June 18, 2026

5  out of  5
rating by Hannah Jordan
"Patti Souther State Farm is the BEST!"
We responded:
"Hannah, thanks so much for your fabulous review!"
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Wayne Silman

June 18, 2026

5  out of  5
rating by Wayne Silman
"John Kinnison took my call and was Very Efficient In helping me…5 ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks, Wayne for your wonderful 5 star review!"
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Rosemary Ojo

June 17, 2026

5  out of  5
rating by Rosemary Ojo
"Always happy to help 😊"
We responded:
"Thanks, Rosemary for your 5 Star Review!"
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Lee Crosby

June 15, 2026

5  out of  5
rating by Lee Crosby
"Great Experience"
We responded:
"Thanks, Lee for your 5 Star Review!"
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Jordan Berry

May 29, 2026

5  out of  5
rating by Jordan Berry
"I have car insurance and renters insurance with their office and they are great to work with. Very friendly staff as well"
We responded:
"Thanks, Jordan for your 5 Star Review!"
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Deborah Brown

May 14, 2026

5  out of  5
rating by Deborah Brown
"Jane Scott is a pleasure to work with. Made the process easy and saved us money."
We responded:
"Thanks, Deborah for your 5 Star Review!"
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Ginger Mcguffey

May 14, 2026

5  out of  5
rating by Ginger Mcguffey
"Kimberly Causby at Patti Souther - State Farm was great! Very friendly and helpful, And, saved us money on my daughter's car insurance! Thank you so much, Kim!"
We responded:
"Thanks, Ginger! We think Kim is great, too! Thanks also for your 5 Star review!"
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Keith Melton

May 13, 2026

5  out of  5
rating by Keith Melton
"Great service. Good people to do business with. Very affordable."
We responded:
"Thanks, Keith for your wonderful review!"
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Tracey Stotler

May 13, 2026

5  out of  5
rating by Tracey Stotler
"What a great experience we had this morning with Jane Scott, insurance account representative. We stopped with no appointment and were greeted with the up most care. Jane was very helpful and assured us she could make the experience a pleasant one. We had farmers insurance for 8 years and our coverage went up every year. We left feeling listened too and over joyed with the savings for better coverage. Thank you Jane for a great experience."
We responded:
"Tracey, we are so excited to have you as one of our newest customers! Thanks so much for your wonderful review!"
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Nancy Combs

May 12, 2026

5  out of  5
rating by Nancy Combs
"I have been a customer of Patti Souther, State Farm Insurance for the last 27 years. We own commercial as well as rental property in Georgia.
We also have car insurance through her. Since we do not live in Georgia, all of our insurance concerns are handled long distance. Patti and her staff have gone the extra mile in servicing our needs! Patti and her complete staff treat us like family and whatever concerns we have or services we need are handled promptly, They make us feel like we’re their number one priority. It would be a blessing if everyone I had to deal with were as conscious and caring!"
We responded:
"Nancy, thanks so much for your glorious review. "
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Rachel C

May 9, 2026

5  out of  5
rating by Rachel C
"Our agent, Kimberly, is always a pleasure to work with. Whether its getting quotes or updating policies as life changes she gets us the information we need in a timely manner so we can move on with our busy lives. There's always somebody to answer the phone at the agency whether its more information needed or if its time to make a payment! Great team at Patti Souther State Farm!!"
We responded:
"Rachel, we do have a great team! Thanks so much for your business "
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Chris Wilson

May 7, 2026

5  out of  5
rating by Chris Wilson
"Excellent people to work with if you need insurance. Highly recommend!"
We responded:
"Chris, thanks so much for your wonderful review!"