State Farm® Insurance Agent Patti Souther
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Dellinger
October 28, 2026
"This was such a smooth transition from Allstate! They were so kind and patient. Jane made sure that we got everything done as I was in a time crunch, even working through her whole lunch to make sure that we were happy! She was amazing!!"
Jan Ricker
October 23, 2026
"Jane is extremely patient and kind. She walked me through every question I had and found the answers I needed. Extremely professional and caring doesn’t say enough! Thank you Jane! We will be back for more business 💕"
"Jan, thanks so much for your glowing review! Jane is awesome and we are so happy to have you in our State Farm family!"
Bryan Brooks
October 22, 2026
"Jane was great to work with! I was happy to switch over from Progressive and saved a bit of money too! Thanks!"
"Jane is awesome! Thanks so much for allowing us to serve you!"
Alfreda Vinson
October 20, 2026
"Excellent customer service! Patti Souther's team treats you like family, and Kimberly always goes above and beyond. Highly recommend!"
"Thank you Alfreda for your wonderful review and for being part of our State Farm family!"
Cynthia Prosser
October 19, 2026
"I have been very pleased with all the service I have received from Patti Souther State Farm. They have been prompt and kind in responding to my questions. Also they have been proactive with suggestions to improve my insurance coverage at a better price."
"Cynthia thank you so much for your awesome review!"
D Swan
October 10, 2026
"Our experience with the Patti Souther State Farm has been very positive. If face to face service is something you value, agents are available to meet with you personally and if you like electronic communications, the State Farm app and untraditional service works well. State Farm coverage is comprehensive and reasonably priced- you choose your needs with no pressure. Kudos to Chandler and Jane for your personal care!"
"Thanks so much for your fabulous review!"
Tara Watson Holleman
October 8, 2026
"Kim was extremely helpful and professional. Working with her was seamless!! She ended up quoting significantly less than what I was paying per month for my auto insurance!! Excited to be covered by State Farm!"
"Tara, welcome to our State Farm family! Thanks so much for your great review!"
Brittany Loyd
October 5, 2026
"I had Miss Jane as my agent. She responded to an inquiry I put in and called me right on time. I appreciate her persistence because the process of the insurance search alone was overwhelming and not worth my time for the quotes I was given. Miss Jane went above and beyond for me to find the best deal for my budget and beat out my previous insurer. Furthermore, she was gentle and firm to inform me about additional product lines that were important for me to have that I didn't originally prioritize. It was a great deal overall and I feel responsible and equipped. I especially like the friendly and respectable correspondence most of all. I highly recommend State Farm and Miss Jane at Patti Souther's office."
"Brittany, thank you so much for you absolutely wonderful review! We are so happy that you chose us!"
S Rogers
September 30, 2026
"I recently moved my account to Patti Souther and couldn't be happier! This agency immediately made me feel like I had been with them for years! I met with Patti to review my coverages (I had recently lost my husband) and made a few minor changes. It is obvious that "customer service" is very important to them."
"Sharon, we are all so pleased to have you in our State Farm Family! Thanks so much for your fabulous review."
Greg Allen
September 29, 2026
"Car got totaled by another Truck and Patti Souther at State farm has handled this fntastic, made making a claim easy and to setup a new car as well"
"Thank you Greg for your wonderful review! Claim time is when you REALLY need us. We are so happy to have you in our State Farm Family."
Duncan Taylor
September 24, 2026
"Mr Chandler Farmer recently helped us switch over insurance and the process from start to finish would be what I define as seamless.
He could not have made it an any simpler or easier process for us and I’m very excited to be working with him. Highly recommend giving Mr Farmer a call on anything you need."
"Thank you so much for your 5 star review! "
Sheila Clark
September 23, 2026
"I have had several State Farm agents but this office is the best ever! Very personable and I can tell they really carem"
"Wow! Thank you Shelia for your wonderful review!"
m g
September 18, 2026
"Jane was super helpful and answered all of my questions. The other two people I spoke with were also incredibly helpful and made the whole experience easy and pleasant. I had great experiences with everyone I spoke with and really appreciate the excellent customer service!"
"Thanks so much for the big shout out to Jane. We are so thrilled to have you in our State Farm Family."
Chuck Hobbs
September 18, 2026
"I have been with Patti Souther at State Farm for years, and could not be more pleased. If you want the best personal service from an insurance agent, there are none better that Patti and her team as they treat you like family. Because I get so many marketing emails and calls, I decided just for my own information to check around. My wife's agent where we have our health insurance also represents several home and auto companies. After he reviewed my State Farm policies, he called me and suggested I stay with Patti Souther as none of his companies could match State Farm!"
"Chuck, we thank you so much for this amazing review! We are proud to have you and your family in our State Farm Family!"
martha nix
September 17, 2026
"Spoke with agent today concerning email about the refunding of monies. I was concerned it was a scam and he was gracious enough to advise me it was not. I appreciate these people very much always helpful and courteous, very much lacking in customer service today."
"Martha, our office has been getting a ton of calls regarding the dividend checks that State Farm is mailing and we understand your concern. So happy to provide you our Good Neighbor Service and be able to return premium dollars back to you!
"
Meagan White
September 16, 2026
"I have been with this Agent for many years! Top-tier customer service & always available for my "quick question" calls. Highly recommend this agency!"
"Meagan, thanks so much for your 5 Star review!"
Graham Lawrence
September 15, 2026
"Kim, has helped countless of times on numerous occasions. They have accommodated all of my insurance needs from Car and Home insurance. I highly recommend them!"
"Thank you Graham for your 5 Star review! "
Jenna Yarbrough
September 14, 2026
"Truly the best insurance company! We have homeowners and auto insurance with them. Jane fit both of our plans to fit our needs at an incredible price!"
"Jenna, thanks so much for your wonderful review and for trusting us with your business. We think Jane is THE best!"
Vmans2002
September 13, 2026
"Always nice & attentive to my needs, via phone or in person."
"Thank you so much for your 5 star review!"
David Bland
September 12, 2026
"Staff is always courteous and very helpful."
"David, Thanks so much for your 5 star review!"
B Thassanee Gutter-Parker
September 8, 2026
"So very pleased to receive a prompt response and to get my insurance policies. Kimberly was Fantastic! Great service, professional and personable! Added bonus…great speaking to a live person!"
"Thank you your wonderful review! We are so delighted to have you in our State Farm Family."
Robyn Spink
September 1, 2026
"We have been with State Farm for 30 years and this location is by far the best! Patti’s staff is amazing. We can always get in touch with them and ask any question. They are the best explaining and helping. Chandler does an amazing job working with us adjusting our coverage to make sure we always have the best rate! Everyone is always super nice which is great!"
"Robyn, What an amazing review! Thanks so much for your kind words and we are so pleased to have you in our State Farm Family!"
Herb Vadney
August 18, 2026
"Kim was exceptional in reviewing our insurance needs and helping us make the necessary changes. I highly recommend Kim and the Patti Souther State Farm agency to anyone evaluating their insurance options."
"Thanks, Herb, for your 5 star review! We think Kim is exceptional, too!"
Steven Williford
August 17, 2026
"Kimberly was very thorough going over the requested policy information and was able to save some money compared to the provider I was currently using. Highly recommend a quick phone call to see if they help you as well."
"Thanks, Steven, for your 5 star review! WOW! So glad we could save you money on your insurance."
Shelli Chambers
August 12, 2026
"Jane was awesome very attentive and detailed with services available!"
"Thanks, Shelli, for your 5 star review! Jane is Awesome!"